Follow these steps to reset your Microsoft 365 password:

1. Go to the Microsoft 365 login page at https://login.microsoftonline.com
2. Click "Sign in" and enter your company email address
3. Click "Forgot my password" or "Reset password"
4. Follow the verification steps (you will receive a code via your registered recovery email or phone number)
5. Create a new strong password (minimum 8 characters, including uppercase, lowercase, numbers, and symbols)
6. Log in with your new password

Tip: If you have forgotten your recovery email or phone number, contact the IT Help Desk.

All company-approved software is available through the Software Center on your Windows 11 laptop. Follow these steps:

1. Click the Start button and search for "Software Center" or "Company Portal"
2. Open the Software Center application
3. Browse the available software or use the search bar to find specific applications
4. Select the software you need and click Install
5. The software will install automatically. You may need to restart your computer.

Important: Do not download or install software from the internet without IT approval. Only use the Software Center for company software installations. If you need software that is not listed, submit a request to the IT Department.

To securely access company resources from outside the office, use the Alpha Development VPN. Follow these steps:

1. Open your preferred web browser and go to the VPN portal URL (provided by IT)
2. Log in using your company email and password
3. If prompted, complete the multi-factor authentication (MFA) verification
4. Download and install the VPN client if this is your first time
5. Launch the VPN client and click "Connect"
6. Once connected, you can access company resources as if you were in the office

Troubleshooting:

• Ensure you have a stable internet connection
• Close any other VPN connections before connecting to the company VPN
• If you encounter "Connection Failed" errors, restart your computer and try again
• For persistent issues, contact the IT Help Desk at helpdesk@alphadev.com.sa